Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her.'s complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the interest and the length of the loan I just about lost my head | 1 |
| Issue | Complaints |
|---|---|
| warped-beyond-recognition | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I sat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the interest and the length of the loan I just about lost my head", and the single most common underlying issue is "warped-beyond-recognition".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her. has a 0% timely response rate to CFPB complaints.
The most common issue reported against he told me he didn't know what all of these line items that I was questioning were. So then I requested to talk to another woman there. Her name was XXXX XXXX and she dismissed me on XX/XX/XXXX when I didn't make the phone call on time due to the fact the charging port in the XXXX had a blown fuse and wouldn't charge my cell phone. I believe that she was protecting the sales staff from the get-go and she continued to do that. She wanted specific information that was in the contracts ( 4 total contracts.each one less favorable then the last ) that I didn't have with me and inferred I was somewhat incompetent for not retaining the exact numbers in my head without a reference to give her. is "warped-beyond-recognition" in the "the interest and the length of the loan I just about lost my head" product category.
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