Total complaints
1
Filed since In m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he said that I would need the card number to make a payment over the phone's complaint history from CFPB public records. 1 consumers have filed complaints since In m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he said that I would need the card number to make a payment over the phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I can't recall the specific date. I attempted to check the status of the account using the materials provided by the cashier the day we originally open the account. We had not received a statement or a physical card. I tried to call to check the balance | 1 |
| State | Complaints |
|---|---|
| but he assured me that the first statement wouldn't be due until XXXX. When we received our reissued card in the mail | 1 |
| Issue | Complaints |
|---|---|
| so we couldn't use that. Once I realized that I wouldn't be able to access the account or make a payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he said that I would need the card number to make a payment over the phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In m, and the most recent logged activity is In mid-ear, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he said that I would need the card number to make a payment over the phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I can't recall the specific date. I attempted to check the status of the account using the materials provided by the cashier the day we originally open the account. We had not received a statement or a physical card. I tried to call to check the balance", and the single most common underlying issue is "so we couldn't use that. Once I realized that I wouldn't be able to access the account or make a payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he said that I would need the card number to make a payment over the phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he said that I would need the card number to make a payment over the phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he said that I would need the card number to make a payment over the phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against he said that I would need the card number to make a payment over the phone is "so we couldn't use that. Once I realized that I wouldn't be able to access the account or make a payment" in the "I can't recall the specific date. I attempted to check the status of the account using the materials provided by the cashier the day we originally open the account. We had not received a statement or a physical card. I tried to call to check the balance" product category.
Read our methodology — how this data is sourced, computed, and verified.