Total complaints
2
Filed since On X
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows he hung up and called me back about half an hour later with updated rates's complaint history from CFPB public records. 2 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he hung up and called me back about half an hour later with updated rates's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was shopping around for a HELOC. I was contacted by XXXXXX/XX/XXXX in XX/XX/XXXX XX/XX/XXXX. I reiterated to XXXX XXXX atXX/XX/XXXX on multiple occasions that I did not want a hard pull on my credit report. He assured me that there would be no hard pull | 1 |
| I was shopping around for a XXXX. I was contacted by ACRE Mortgage in XXXX XXXX I reiterated to XXXX XXXX at ACRE Mortgage on multiple occasions that I did not want a hard pull on my credit report. He assured me that there would be no hard pull | 1 |
| State | Complaints |
|---|---|
| which was fine. However | 2 |
| Issue | Complaints |
|---|---|
| he requested my social security number. Once again | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he hung up and called me back about half an hour later with updated rates has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he hung up and called me back about half an hour later with updated rates reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was shopping around for a HELOC. I was contacted by XXXXXX/XX/XXXX in XX/XX/XXXX XX/XX/XXXX. I reiterated to XXXX XXXX atXX/XX/XXXX on multiple occasions that I did not want a hard pull on my credit report. He assured me that there would be no hard pull", and the single most common underlying issue is "he requested my social security number. Once again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he hung up and called me back about half an hour later with updated rates: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he hung up and called me back about half an hour later with updated rates has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
he hung up and called me back about half an hour later with updated rates has a 0% timely response rate to CFPB complaints.
The most common issue reported against he hung up and called me back about half an hour later with updated rates is "he requested my social security number. Once again" in the "I was shopping around for a HELOC. I was contacted by XXXXXX/XX/XXXX in XX/XX/XXXX XX/XX/XXXX. I reiterated to XXXX XXXX atXX/XX/XXXX on multiple occasions that I did not want a hard pull on my credit report. He assured me that there would be no hard pull" product category.
Read our methodology — how this data is sourced, computed, and verified.