Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in order to avoid the same situation from the previous year with the loan servicer | 1 |
| Issue | Complaints |
|---|---|
| I called back again to check the status of the deferment after receiving a phone call from the servicer looking for payments on the loans. I told the agent that as a XXXX XXXX I qualified for a deferment and had applied for one at the end of XXXX and have yet to hear anything about whether it had been processed or if there were any issues with it. He informed me that he would mark my issue as urgent and have someone look into immediately and that I should expect an update phone call within a few days. On XX/XX/XXXX after two weeks with no email or phone call from the company | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in order to avoid the same situation from the previous year with the loan servicer", and the single most common underlying issue is "I called back again to check the status of the deferment after receiving a phone call from the servicer looking for payments on the loans. I told the agent that as a XXXX XXXX I qualified for a deferment and had applied for one at the end of XXXX and have yet to hear anything about whether it had been processed or if there were any issues with it. He informed me that he would mark my issue as urgent and have someone look into immediately and that I should expect an update phone call within a few days. On XX/XX/XXXX after two weeks with no email or phone call from the company".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510 has a 0% timely response rate to CFPB complaints.
The most common issue reported against he had no answer. He then personally promised that he would rectify the situation and the adverse effect on my credit score by the following Friday. That Friday I received no phone call from the company. That following Monday I called the company and again I was told that they would look into my issue and mark it as urgent. This is now the sixth time that I have had to call the company in regards to obtaining a deferment.,,TRANSWORLD SYSTEMS INC,DE,19709,,Consent provided,Web,2018-09-11,Closed with explanation,Yes,N/A,3015510 is "I called back again to check the status of the deferment after receiving a phone call from the servicer looking for payments on the loans. I told the agent that as a XXXX XXXX I qualified for a deferment and had applied for one at the end of XXXX and have yet to hear anything about whether it had been processed or if there were any issues with it. He informed me that he would mark my issue as urgent and have someone look into immediately and that I should expect an update phone call within a few days. On XX/XX/XXXX after two weeks with no email or phone call from the company" in the "in order to avoid the same situation from the previous year with the loan servicer" product category.
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