Total complaints
1
Filed since Now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days's complaint history from CFPB public records. 1 consumers have filed complaints since Now . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Now
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| it changes and they were able to give me an exact date. So at this point Im frustrated as I dont want my credit to be reran a fourth time. | 1 |
| Issue | Complaints |
|---|---|
| was XXXX. XXXX called me back | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now , and the most recent logged activity is Now fast f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "was XXXX. XXXX called me back".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days has a 0% timely response rate to CFPB complaints.
The most common issue reported against he called me back around XXXX left no message. I returned his call after I was finished with work at XXXX and he said everything was complete except for one small plastic piece in the back. Now I was trusting it was actually complete. Trusting he went out to inspect the vehicle. I decided to get a ride with my mother in law to come check it out. I asked for XXXX who put me with another sales associate. ( I actually hope nobody gets commission from the end sale of my purchase ) At this point as of Monday it has been 21 days since my initial application for finance. I had reiterated this multiple times to every single manager I talk to you. I was told it doesnt disappear until 30 days. However I called XXXX XXXX and they told me that it was 21 to 25 days is "was XXXX. XXXX called me back" in the "XXXX" product category.
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