he agreed to waive any late fees and promised that we would not get reported to the credit bureau and gave us the information so that we could have a check sent to them from our bank but this is not a viable long term solution ( truthfully had hoped to pay mortgage down by an extra {$1000.00} but I'm not giving them anything extra ) I have images of every issues with personal details blacked out that I have described above. The answer every time I call BSI is to setup auto payment.

What the CFPB Record Shows About he agreed to waive any late fees and promised that we would not get reported to the credit bureau and gave us the information so that we could have a check sent to them from our bank but this is not a viable long term solution ( truthfully had hoped to pay mortgage down by an extra {$1000.00} but I'm not giving them anything extra ) I have images of every issues with personal details blacked out that I have described above. The answer every time I call BSI is to setup auto payment.

he agreed to waive any late fees and promised that we would not get reported to the credit bureau and gave us the information so that we could have a check sent to them from our bank but this is not a viable long term solution ( truthfully had hoped to pay mortgage down by an extra {$1000.00} but I'm not giving them anything extra ) I have images of every issues with personal details blacked out that I have described above. The answer every time I call BSI is to setup auto payment. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thir, and the most recent logged activity is Third prob, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, he agreed to waive any late fees and promised that we would not get reported to the credit bureau and gave us the information so that we could have a check sent to them from our bank but this is not a viable long term solution ( truthfully had hoped to pay mortgage down by an extra {$1000.00} but I'm not giving them anything extra ) I have images of every issues with personal details blacked out that I have described above. The answer every time I call BSI is to setup auto payment. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it is clearly stated the due date as well as the 'grace period '. For BSI it never says you have until XXXX day of the month or XXXX to pay", and the single most common underlying issue is "we have until the XXXX to pay our mortgage before its considered late".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating he agreed to waive any late fees and promised that we would not get reported to the credit bureau and gave us the information so that we could have a check sent to them from our bank but this is not a viable long term solution ( truthfully had hoped to pay mortgage down by an extra {$1000.00} but I'm not giving them anything extra ) I have images of every issues with personal details blacked out that I have described above. The answer every time I call BSI is to setup auto payment.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.