Total complaints
1
Filed since Shor
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since Shor. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Shor
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after I sent this email | 1 |
| Issue | Complaints |
|---|---|
| which I found to be odd especially after the conversation ended. He basically said that XXXX contacted them and said that the XXXX dollars per month was not sufficient for the amount owed and based on my new job '' I could pay more. This oral conversation is further corroborated by the above email from XXXX about the school contacting him about my balance. Please note all of this is AFTER he consented in writing to the payment arrangment I offered in writing and stated he would honor the payment arrangement. I mentioned this fact to him | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Shor, and the most recent logged activity is Shortly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after I sent this email", and the single most common underlying issue is "which I found to be odd especially after the conversation ended. He basically said that XXXX contacted them and said that the XXXX dollars per month was not sufficient for the amount owed and based on my new job '' I could pay more. This oral conversation is further corroborated by the above email from XXXX about the school contacting him about my balance. Please note all of this is AFTER he consented in writing to the payment arrangment I offered in writing and stated he would honor the payment arrangement. I mentioned this fact to him".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX. has a 0% timely response rate to CFPB complaints.
The most common issue reported against Has your debit card number changed? We are having problems processing your payments with the Visa card ending in XXXX. is "which I found to be odd especially after the conversation ended. He basically said that XXXX contacted them and said that the XXXX dollars per month was not sufficient for the amount owed and based on my new job '' I could pay more. This oral conversation is further corroborated by the above email from XXXX about the school contacting him about my balance. Please note all of this is AFTER he consented in writing to the payment arrangment I offered in writing and stated he would honor the payment arrangement. I mentioned this fact to him" in the "after I sent this email" product category.
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