Total complaints
1
Filed since In s
2026 data Public-data reference. official source
has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead's complaint history from CFPB public records. 1 consumers have filed complaints since In s. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In s
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead complaint mix by product
- as I 1 100.0% – 0% relief
How has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as I have noted in the attached spreadsheet | 1 |
Top States
| State | Complaints |
|---|---|
| it has used flimsy requests for further information and an obviously erroneous denial of my first application ( based on a 90 day period that had clearly not elapsed ) to justify its failure to fulfill its federal obligations.,,EdFinancial Services,GA,306XX,,Consent provided,Web,2026-01-30,Closed with explanation,Yes,N/A,19125373 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| still they have not managed to do so. In the meantime | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead
has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In s, and the most recent logged activity is In subsequ, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as I have noted in the attached spreadsheet", and the single most common underlying issue is "still they have not managed to do so. In the meantime".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead have?
has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead respond to complaints on time?
has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead has a 0% timely response rate to CFPB complaints.
What is the most common complaint about has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead?
The most common issue reported against has consistently failed to perform its federally required duty : enrolling a qualifying debtor with federal student loans in an income-based repayment plan. Instead is "still they have not managed to do so. In the meantime" in the "as I have noted in the attached spreadsheet" product category.
Read our methodology — how this data is sourced, computed, and verified.
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