Total complaints
2
Filed since Befo
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows has a policy that deferments are to be processed in three-month intervals's complaint history from CFPB public records. 2 consumers have filed complaints since Befo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Befo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How has a policy that deferments are to be processed in three-month intervals's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my account with XXXX was at all times in good standing and I have always made payments on time. In XX/XX/XXXX | 1 |
| my account with SoFi-XXXX was at all times in good standing and I have always made payments on time. In XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| with a new form being submitted each time. Although this policy is not in my loan agreement | 2 |
| Issue | Complaints |
|---|---|
| therefore | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
has a policy that deferments are to be processed in three-month intervals has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Befo, and the most recent logged activity is Before thi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, has a policy that deferments are to be processed in three-month intervals reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my account with XXXX was at all times in good standing and I have always made payments on time. In XX/XX/XXXX", and the single most common underlying issue is "therefore".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating has a policy that deferments are to be processed in three-month intervals: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
has a policy that deferments are to be processed in three-month intervals has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
has a policy that deferments are to be processed in three-month intervals has a 0% timely response rate to CFPB complaints.
The most common issue reported against has a policy that deferments are to be processed in three-month intervals is "therefore" in the "my account with XXXX was at all times in good standing and I have always made payments on time. In XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.