Total complaints
2
Filed since I im
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows had they put it on the store card like I asked in the first place we would n't have had this problem in the first place's complaint history from CFPB public records. 2 consumers have filed complaints since I im. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I im
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How had they put it on the store card like I asked in the first place we would n't have had this problem in the first place's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they agreed to fix it. It took two months for the zero percent financing to be put back on | 2 |
| State | Complaints |
|---|---|
| but even so who in their right mind would think someone wants to pay off a XXXX balance over one that 's billing at 23 % when they send in their payment?! That 's a freaking NO BRAINER!! I was told after the zero percent balance was wiped out that I should have specified which balance I was paying off ... why would I have given up my bonus reward points to get zero percent interest if I planned on paying it off in full the next month???? That 's so stupid. Seriously? These people are complete morons. | 1 |
| but even so who in their right mind would think someone wants to pay off a XXXX balance over one that 's billing at 23 % when they send in their payment?! That 's a freaking NO BRAINER!! I was told after the zero percent balance was wiped out that I should have specified which balance I was paying off ... why would I have given up my bonus reward points to get zero percent interest if I planned on paying it off in full the next month???? That 's so stupid. Seriously? These people are complete XXXX. | 1 |
| Issue | Complaints |
|---|---|
| the wrong amounts. They did n't reverse the finance fees correctly. They kept charging me finance fees. It was a complete mess. I ended up calling customer service more than 15 times in that year trying to straighten it out. I eventually just gave up and stopped using the Reward Zone card completely | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
had they put it on the store card like I asked in the first place we would n't have had this problem in the first place has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I im, and the most recent logged activity is I immediat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, had they put it on the store card like I asked in the first place we would n't have had this problem in the first place reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they agreed to fix it. It took two months for the zero percent financing to be put back on", and the single most common underlying issue is "the wrong amounts. They did n't reverse the finance fees correctly. They kept charging me finance fees. It was a complete mess. I ended up calling customer service more than 15 times in that year trying to straighten it out. I eventually just gave up and stopped using the Reward Zone card completely".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating had they put it on the store card like I asked in the first place we would n't have had this problem in the first place: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
had they put it on the store card like I asked in the first place we would n't have had this problem in the first place has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
had they put it on the store card like I asked in the first place we would n't have had this problem in the first place has a 0% timely response rate to CFPB complaints.
The most common issue reported against had they put it on the store card like I asked in the first place we would n't have had this problem in the first place is "the wrong amounts. They did n't reverse the finance fees correctly. They kept charging me finance fees. It was a complete mess. I ended up calling customer service more than 15 times in that year trying to straighten it out. I eventually just gave up and stopped using the Reward Zone card completely" in the "they agreed to fix it. It took two months for the zero percent financing to be put back on" product category.
Read our methodology — how this data is sourced, computed, and verified.