had the physical card with them. Since I stated at the original reporting that I always had possession of the card

What the CFPB Record Shows About had the physical card with them. Since I stated at the original reporting that I always had possession of the card

had the physical card with them. Since I stated at the original reporting that I always had possession of the card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, had the physical card with them. Since I stated at the original reporting that I always had possession of the card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I logged into my online Chase account and was shocked the dollar amount I owed on this credit card. It had approx {$2900.00} dollars worth of charges that I didn't make or recognize. I called and reported the fraudulent charges to XXXX Chase. I explained that I had the card physically in my possession during the entire time", and the single most common underlying issue is "all the fraudulent charges were re-billed. I was in the middle of a divorce and wasn't receiving mail regularly because I was rarely home '' and my ex wouldn't always save my mail for me. I didn't notice the rebill of charges until XX/XX/XXXX. I called and asked why I had these charges that were deleted in XXXX. They did an audit '' and said that none of the merchants they had contacted about the charges responded to their request for information about the questionable purchases. There were several more phone exchanges that happened on XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating had the physical card with them. Since I stated at the original reporting that I always had possession of the card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.