Total complaints
1
Filed since Soon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows had accrued late fees. This week's complaint history from CFPB public records. 1 consumers have filed complaints since Soon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Soon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How had accrued late fees. This week's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I started receiving mailings from Citibank | 1 |
| State | Complaints |
|---|---|
| I received a letter from Citibank | 1 |
| Issue | Complaints |
|---|---|
| I disregarded them as credit card offers and set them aside in the shred bin. Finally I realized XXXX of the mailings was actually Citibank issued cards | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
had accrued late fees. This week has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Soon, and the most recent logged activity is Soon, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, had accrued late fees. This week reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I started receiving mailings from Citibank", and the single most common underlying issue is "I disregarded them as credit card offers and set them aside in the shred bin. Finally I realized XXXX of the mailings was actually Citibank issued cards".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating had accrued late fees. This week: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
had accrued late fees. This week has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
had accrued late fees. This week has a 0% timely response rate to CFPB complaints.
The most common issue reported against had accrued late fees. This week is "I disregarded them as credit card offers and set them aside in the shred bin. Finally I realized XXXX of the mailings was actually Citibank issued cards" in the "I started receiving mailings from Citibank" product category.
Read our methodology — how this data is sourced, computed, and verified.