Total complaints
2
Filed since Borr
2026 data Public-data reference. official source
guarantees
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows guarantees's complaint history from CFPB public records. 2 consumers have filed complaints since Borr. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Borr
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
guarantees complaint mix by product
- as well 1 50.0% – 0% relief
- also the 1 50.0% – 0% relief
How guarantees's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as well as XXXX XXXX ( the owner of Borrower 's loan ) | 1 |
| also the US- and world-wide financial stability is extremely endangered. This | 1 |
Top States
| State | Complaints |
|---|---|
| or services Borrower 's loan or any other mortgage loan secured by the Property on which Borrower is obligated | 1 |
| bank instruments and securities and to make them available. In addition | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| including the terms of the Trial Period Plan to modify Borrower 's loan | 1 |
| this because of apparent threat to our assets and the threat to international financial stability | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About guarantees
guarantees has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Borr, and the most recent logged activity is Due to suc, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, guarantees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as well as XXXX XXXX ( the owner of Borrower 's loan )", and the single most common underlying issue is "including the terms of the Trial Period Plan to modify Borrower 's loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating guarantees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does guarantees have?
guarantees has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does guarantees respond to complaints on time?
guarantees has a 0% timely response rate to CFPB complaints.
What is the most common complaint about guarantees?
The most common issue reported against guarantees is "including the terms of the Trial Period Plan to modify Borrower 's loan" in the "as well as XXXX XXXX ( the owner of Borrower 's loan )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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