Total complaints
1
Filed since <===
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me's complaint history from CFPB public records. 1 consumers have filed complaints since <===. The company has a 0% timely response rate and has provided relief in 100% of cases.
Total complaints
1
Filed since <===
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I felt like I have been slapped in the facewhat should have been a chargeback to the merchants bank ( since XXXX XXXX was insolvent ) and a refund in my favor was instead countered with evasiveness or perplexing replies ( How could Citibank say there was no proof of cancellation when the merchant was completely out of business? ) | 1 |
| State | Complaints |
|---|---|
| at the bottom it says Citi is at your side before | 1 |
| Issue | Complaints |
|---|---|
| a partial credit and just lack of support and | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to <===, and the most recent logged activity is <=========, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I felt like I have been slapped in the facewhat should have been a chargeback to the merchants bank ( since XXXX XXXX was insolvent ) and a refund in my favor was instead countered with evasiveness or perplexing replies ( How could Citibank say there was no proof of cancellation when the merchant was completely out of business? )", and the single most common underlying issue is "a partial credit and just lack of support and".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me has a 0% timely response rate to CFPB complaints.
The most common issue reported against got a XXXX XXXX refund from her bank when XXXX tried to force a significantly change flight schedule on her or accept a voucher. These banks know how to treat their customers. On Citibanks emails to me is "a partial credit and just lack of support and" in the "I felt like I have been slapped in the facewhat should have been a chargeback to the merchants bank ( since XXXX XXXX was insolvent ) and a refund in my favor was instead countered with evasiveness or perplexing replies ( How could Citibank say there was no proof of cancellation when the merchant was completely out of business? )" product category.
Read our methodology — how this data is sourced, computed, and verified.