Total complaints
1
Filed since Rush
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation's complaint history from CFPB public records. 1 consumers have filed complaints since Rush. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rush
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| with some being new documents never requested before. In XXXX of XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| as I have pointed out in the past | 1 |
| Issue | Complaints |
|---|---|
| had indeed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rush, and the most recent logged activity is Rushmore o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with some being new documents never requested before. In XXXX of XXXX XXXX", and the single most common underlying issue is "had indeed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation has a 0% timely response rate to CFPB complaints.
The most common issue reported against going back on its oral and written word to me that the document gathering process had been completed. A representative by the name of XXXX XXXX also informed me by phone that more documents were needed. I have now sent in yet more documents to Rushmore in this simply never ending document gathering process in an attempt just to get to the review part of the loan modification process. In summation is "had indeed" in the "with some being new documents never requested before. In XXXX of XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.