Total complaints
1
Filed since To q
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows go to XXXX or call the number on the back of your card.'s complaint history from CFPB public records. 1 consumers have filed complaints since To q. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To q
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How go to XXXX or call the number on the back of your card.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| dining purchases must be identifiable by Chase as having been made directly with the select restaurants. Certain types of purchases may not be identifiable and will therefore not qualify ; for example | 1 |
| Issue | Complaints |
|---|---|
| gift cards and purchases made through XXXX party services ( such as third-party payment processors or delivery platforms ). Please allow XXXX to XXXX weeks for statement credits ) to appear on your monthly credit card billing statement. The {$300.00} Annual Dining Credit must be available at the time qualifying purchases are made to be applied to your account. We may reverse statement credits if an eligible purchase is returned | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
go to XXXX or call the number on the back of your card. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To q, and the most recent logged activity is To qualify, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, go to XXXX or call the number on the back of your card. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "dining purchases must be identifiable by Chase as having been made directly with the select restaurants. Certain types of purchases may not be identifiable and will therefore not qualify ; for example", and the single most common underlying issue is "gift cards and purchases made through XXXX party services ( such as third-party payment processors or delivery platforms ). Please allow XXXX to XXXX weeks for statement credits ) to appear on your monthly credit card billing statement. The {$300.00} Annual Dining Credit must be available at the time qualifying purchases are made to be applied to your account. We may reverse statement credits if an eligible purchase is returned".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating go to XXXX or call the number on the back of your card.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
go to XXXX or call the number on the back of your card. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
go to XXXX or call the number on the back of your card. has a 0% timely response rate to CFPB complaints.
The most common issue reported against go to XXXX or call the number on the back of your card. is "gift cards and purchases made through XXXX party services ( such as third-party payment processors or delivery platforms ). Please allow XXXX to XXXX weeks for statement credits ) to appear on your monthly credit card billing statement. The {$300.00} Annual Dining Credit must be available at the time qualifying purchases are made to be applied to your account. We may reverse statement credits if an eligible purchase is returned" in the "dining purchases must be identifiable by Chase as having been made directly with the select restaurants. Certain types of purchases may not be identifiable and will therefore not qualify ; for example" product category.
Read our methodology — how this data is sourced, computed, and verified.