Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I went with my son to the bank- thinking that if I went in person it would help. I waited in the line because I was told the only way to speak to a manager is to wait in line for the teller. When we discussed the situation with her she said | 1 |
| State | Complaints |
|---|---|
| he said oh we would have to try again. He said type in XXXX - I said who is that? He said it was a representative at CASH APP. He kept doing this telling me what to do and back and forth. When I asked what we were doing | 1 |
| Issue | Complaints |
|---|---|
| How do you get in touch with CASH APP- how did the bank get in touch with them? The teller said she did not know and that we should google the number for CASH APP Support. We went outside and my son googled CASH APP Customer Service Phone number ( see attached ) The man on the phone was apologetic that we had been scammed and said he would refund the money immediately. He asked for my sons CASH APP account information but was unable to deposit money into it because it had been closed down. He wanted to put it into my sons bank account but that was unavailable because it was in the negative. He told my son to go to the app store on his phone and download this XXXX XXXX app. He then said since I had a CASH APP account he could put the money in my account and then I could transfer to my son. He had me download the XXXX app. ( I often use team viewer and other apps at work where the other party can see what is on my computer and help so I did not think this was unusual ). The man said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went with my son to the bank- thinking that if I went in person it would help. I waited in the line because I was told the only way to speak to a manager is to wait in line for the teller. When we discussed the situation with her she said", and the single most common underlying issue is "How do you get in touch with CASH APP- how did the bank get in touch with them? The teller said she did not know and that we should google the number for CASH APP Support. We went outside and my son googled CASH APP Customer Service Phone number ( see attached ) The man on the phone was apologetic that we had been scammed and said he would refund the money immediately. He asked for my sons CASH APP account information but was unable to deposit money into it because it had been closed down. He wanted to put it into my sons bank account but that was unavailable because it was in the negative. He told my son to go to the app store on his phone and download this XXXX XXXX app. He then said since I had a CASH APP account he could put the money in my account and then I could transfer to my son. He had me download the XXXX app. ( I often use team viewer and other apps at work where the other party can see what is on my computer and help so I did not think this was unusual ). The man said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed has a 0% timely response rate to CFPB complaints.
The most common issue reported against go to the symbol on the far left oh its not working- close the app and re- open. He said all these different things multiple times. He said he had to make sure he could deposit the money so he said go to the To space and type COI. He said this was customer assistance. He said type XXXX and hit send. He said then he would send it back to me to see if it worked. Whenever it failed is "How do you get in touch with CASH APP- how did the bank get in touch with them? The teller said she did not know and that we should google the number for CASH APP Support. We went outside and my son googled CASH APP Customer Service Phone number ( see attached ) The man on the phone was apologetic that we had been scammed and said he would refund the money immediately. He asked for my sons CASH APP account information but was unable to deposit money into it because it had been closed down. He wanted to put it into my sons bank account but that was unavailable because it was in the negative. He told my son to go to the app store on his phone and download this XXXX XXXX app. He then said since I had a CASH APP account he could put the money in my account and then I could transfer to my son. He had me download the XXXX app. ( I often use team viewer and other apps at work where the other party can see what is on my computer and help so I did not think this was unusual ). The man said" in the "I went with my son to the bank- thinking that if I went in person it would help. I waited in the line because I was told the only way to speak to a manager is to wait in line for the teller. When we discussed the situation with her she said" product category.
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