Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which is usually around when we renew our open line of credit | 1 |
| State | Complaints |
|---|---|
| we had to choose from we collectively decided to simply close the open line out given the state of interest rates. XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| knowing this had to be coming | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which is usually around when we renew our open line of credit", and the single most common underlying issue is "knowing this had to be coming".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options has a 0% timely response rate to CFPB complaints.
The most common issue reported against given the large equity position we have in our home ( whom US Bank holds the mortgage to ). At that time there was a small balance of about XXXX ( on an open revolving line of XXXX ) left on the line of credit which we were told a payment didnt need to be made until XXXX XXXX explored all of our financial product options so long it was before the end of XXXX because if we renewed or moved to a different vehicle the balance would be transferred. When we heard back about the options is "knowing this had to be coming" in the "which is usually around when we renew our open line of credit" product category.
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