Total complaints
1
Filed since Peop
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows given that my promotional balance is still being paid on. It does not state it on my account's complaint history from CFPB public records. 1 consumers have filed complaints since Peop. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Peop
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How given that my promotional balance is still being paid on. It does not state it on my account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 2017 ) and I was speaking to a woman named XXXX about why my promotional balance was different than the current balance. I have never missed a payment for any of the promotional balances | 1 |
| State | Complaints |
|---|---|
| I was being charged | 1 |
| Issue | Complaints |
|---|---|
| and she told me it was because of a charge of XXXX $ or so. She said there was also interest added from the time of the payment of XXXX $ every month sense. So I ask her | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
given that my promotional balance is still being paid on. It does not state it on my account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Peop, and the most recent logged activity is People inv, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, given that my promotional balance is still being paid on. It does not state it on my account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2017 ) and I was speaking to a woman named XXXX about why my promotional balance was different than the current balance. I have never missed a payment for any of the promotional balances", and the single most common underlying issue is "and she told me it was because of a charge of XXXX $ or so. She said there was also interest added from the time of the payment of XXXX $ every month sense. So I ask her".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating given that my promotional balance is still being paid on. It does not state it on my account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
given that my promotional balance is still being paid on. It does not state it on my account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
given that my promotional balance is still being paid on. It does not state it on my account has a 0% timely response rate to CFPB complaints.
The most common issue reported against given that my promotional balance is still being paid on. It does not state it on my account is "and she told me it was because of a charge of XXXX $ or so. She said there was also interest added from the time of the payment of XXXX $ every month sense. So I ask her" in the "2017 ) and I was speaking to a woman named XXXX about why my promotional balance was different than the current balance. I have never missed a payment for any of the promotional balances" product category.
Read our methodology — how this data is sourced, computed, and verified.