Total complaints
258
Filed since 2014
258 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
258 consumer complaints filed with the CFPB
This profile shows GFS II, LLC's complaint history from CFPB public records. 258 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 2.3% of cases.
Total complaints
258
Filed since 2014
Timely response
100%
CFPB-tracked response window
Relief rate
2.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How GFS II, LLC's 258 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 80 |
| Vehicle loan or lease | 70 |
| Credit reporting or other personal consumer reports | 54 |
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
| Consumer Loan | 12 |
| Mortgage | 1 |
| Credit reporting | 1 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| MI | 55 |
| IL | 35 |
| OH | 33 |
| MD | 26 |
| GA | 24 |
| IN | 23 |
| VA | 13 |
| TN | 10 |
| MO | 9 |
| FL | 5 |
| NC | 4 |
| DC | 4 |
| AL | 3 |
| TX | 3 |
| KY | 2 |
| NY | 2 |
| CA | 1 |
| LA | 1 |
| KS | 1 |
| PA | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 46 |
| Improper use of your report | 29 |
| Attempts to collect debt not owed | 28 |
| Managing the loan or lease | 24 |
| Took or threatened to take negative or legal action | 18 |
| Struggling to pay your loan | 16 |
| Problem with a company's investigation into an existing problem | 16 |
| Repossession | 15 |
| False statements or representation | 15 |
| Written notification about debt | 15 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Getting a loan or lease | 7 |
| Problems when you are unable to pay | 6 |
| Shopping for a loan or lease | 3 |
| Problem with fraud alerts or security freezes | 2 |
| Communication tactics | 2 |
| Problems at the end of the loan or lease | 1 |
| Closing on a mortgage | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Improper use of my credit report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 4 | 100% |
| 2016 | 4 | 100% |
| 2017 | 11 | 100% |
| 2018 | 11 | 100% |
| 2019 | 11 | 100% |
| 2020 | 6 | 100% |
| 2021 | 17 | 100% |
| 2022 | 21 | 100% |
| 2023 | 35 | 100% |
| 2024 | 41 | 100% |
| 2025 | 80 | 100% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
GFS II, LLC has accumulated 258 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 90 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, GFS II, LLC reports a 100% timely-response rate and has closed 97.7% of cases with a written explanation to the consumer. 2.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GFS II, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
GFS II, LLC has received 258 consumer complaints filed with the Consumer Financial Protection Bureau.
GFS II, LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against GFS II, LLC is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.