Total complaints
1
Filed since Desp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows getting stonewalled and passed around from department to department's complaint history from CFPB public records. 1 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How getting stonewalled and passed around from department to department's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I immediately submitted a signed IRS Form XXXX as requested. No one ever explained why it was needed or what part of my account information was being confirmed. The same day I sent the form | 1 |
| State | Complaints |
|---|---|
| all claiming they had no information and it was not their departments decision. | 1 |
| Issue | Complaints |
|---|---|
| claiming the records did not match IRS data | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
getting stonewalled and passed around from department to department has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, getting stonewalled and passed around from department to department reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately submitted a signed IRS Form XXXX as requested. No one ever explained why it was needed or what part of my account information was being confirmed. The same day I sent the form", and the single most common underlying issue is "claiming the records did not match IRS data".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating getting stonewalled and passed around from department to department: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
getting stonewalled and passed around from department to department has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
getting stonewalled and passed around from department to department has a 0% timely response rate to CFPB complaints.
The most common issue reported against getting stonewalled and passed around from department to department is "claiming the records did not match IRS data" in the "I immediately submitted a signed IRS Form XXXX as requested. No one ever explained why it was needed or what part of my account information was being confirmed. The same day I sent the form" product category.
Read our methodology — how this data is sourced, computed, and verified.