Total complaints
1
Filed since Situ
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows gave them the information on the curtailment made to XXXX ( {$100000.00} )'s complaint history from CFPB public records. 1 consumers have filed complaints since Situ. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Situ
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How gave them the information on the curtailment made to XXXX ( {$100000.00} )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but can provide again if needed ) Previous Situation reported to XXXX : The reason we only sent in a partial payment for XXXX is their failure to complete the recast in sufficient time. We closed on our loan with XXXX on XX/XX/2023 | 1 |
| State | Complaints |
|---|---|
| and calculated out the balance we would expect the payment amount to be determined to be effective XXXX. The Subordination department at Mr. Cooper confirmed receipt of the request on XX/XX/2023 and that it was approved | 1 |
| Issue | Complaints |
|---|---|
| as we knew ( long before closing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
gave them the information on the curtailment made to XXXX ( {$100000.00} ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Situ, and the most recent logged activity is Situation , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, gave them the information on the curtailment made to XXXX ( {$100000.00} ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but can provide again if needed ) Previous Situation reported to XXXX : The reason we only sent in a partial payment for XXXX is their failure to complete the recast in sufficient time. We closed on our loan with XXXX on XX/XX/2023", and the single most common underlying issue is "as we knew ( long before closing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating gave them the information on the curtailment made to XXXX ( {$100000.00} ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
gave them the information on the curtailment made to XXXX ( {$100000.00} ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
gave them the information on the curtailment made to XXXX ( {$100000.00} ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against gave them the information on the curtailment made to XXXX ( {$100000.00} ) is "as we knew ( long before closing" in the "but can provide again if needed ) Previous Situation reported to XXXX : The reason we only sent in a partial payment for XXXX is their failure to complete the recast in sufficient time. We closed on our loan with XXXX on XX/XX/2023" product category.
Read our methodology — how this data is sourced, computed, and verified.