Total complaints
1
Filed since Comp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I proceeded to her website and booked the event for {$420.00}. I read the description and it stated verbatim You can choose services and if you need our location with party coordinator which she has went in on the website and tried to change but I have the screenshot of before and after she changed it without my knowledge. While I was on her website attempting to book the service I seen where she asked for customers location | 1 |
| State | Complaints |
|---|---|
| another screenshot is where she sent me a screenshot of her address where it clearly says edit booking and that is what she did prior to sending to me. Because my original email from the day I book XX/XX/XXXX has the booking address I gave her. There is a two part screenshot for the booking email I received before it was changed without my knowledge | 1 |
| Issue | Complaints |
|---|---|
| when | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Complaint , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I proceeded to her website and booked the event for {$420.00}. I read the description and it stated verbatim You can choose services and if you need our location with party coordinator which she has went in on the website and tried to change but I have the screenshot of before and after she changed it without my knowledge. While I was on her website attempting to book the service I seen where she asked for customers location", and the single most common underlying issue is "when".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also has a 0% timely response rate to CFPB complaints.
The most common issue reported against GA XXXX. It is not good business to change info on a service booked without the customers knowledge then blame the customer for your mistake and lie about it. I contacted Cashapp with info about disputing the charge and sent them everything over proving I was being taken advantage of because she clearly changed her information after the fact she found out she was wrong. They offered me a provisional credit but eventually awarded to the business which I feel is not fair because there was information changed on her website and booking site without my knowledge after I received the information she gave me from the beginning. To me first impression is everything. I would have never decorated or cooked food for the event had I been aware it was going to be held at another location. This is two businesses taking advantage of a customer with valid evidence You can not tell a consumer one thing then go behind their backs and change it. If you would look at the email screenshots you will see the dates as to where she changed it from one location to another. Also is "when" in the "I proceeded to her website and booked the event for {$420.00}. I read the description and it stated verbatim You can choose services and if you need our location with party coordinator which she has went in on the website and tried to change but I have the screenshot of before and after she changed it without my knowledge. While I was on her website attempting to book the service I seen where she asked for customers location" product category.
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