Total complaints
30
Filed since Acco
2026 data Public-data reference. official source
GA
30 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
30 consumer complaints filed with the CFPB
This profile shows GA's complaint history from CFPB public records. 30 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 6.7% of cases.
30
Total Complaints
0%
Timely Response
0%
Disputed
6.7%
Relief Provided
14
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
6.7%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 6.7%
Industry median
Share closed with monetary or non-monetary relief.
GA complaint mix by product
- XXXX 14 50.0% – 14% relief
- GA 6 21.4% – 0% relief
- I identified 3 10.7% – 0% relief
- XXXX XXXX 2 7.1% – 0% relief
- IL. I 1 3.6% – 0% relief
- CA 1 3.6% – 0% relief
- GA MANAGE 1 3.6% – 0% relief
How GA's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX | 14 |
| GA | 6 |
| I identified the following issues : INACCURATE ADDRESSES TO BE REMOVED : Incorrect Address - XXXX XXXX XXXX | 3 |
| XXXX XXXX | 2 |
| IL. I started receiving service in XXXX | 1 |
| CA | 1 |
| GA MANAGE DELIVERY TRACKING NUMBER XXXX FROM XXXX | 1 |
| the business can not have an existing Truist business checking account or have closed a Truist business checking account within 180 days of the promotion start date ( i.e. | 1 |
| someone rented an apartment in XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX XXXX | 7 |
| XXXX XXXX XXXX XXXX | 6 |
| XXXX XXXX XXXX XXXX XXXX XXXX | 3 |
| XXXX Incorrect Address - XXXXXXXX XXXX XXXX XXXX XXXX XXXX | 3 |
| XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX phone XXXX. new police report XXXX. ON XX/XX/XXXX he changed address on Equifax to XXXX XXXX XXXX | 1 |
| XXXX Listed below are the Accounts that are being challenged : XXXX XXXX XXXX - XXXX XXXX XXXX XXXX - XXXX Listed below are the Collections that are being challenged : XXXX FIN - XXXX XXXX XXXX - XXXX XXXX XXXX - XXXX Listed below are the Inquiries that are being challenged : XXXX - XXXX XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - XXXX CAP XXXX NA - XXXX XXXX XXXX XXXX - XXXX I am writing to bring to your attention my knowledge regarding your unlawful practices involving the distribution of standardized letters as responses to consumer disputes and challenges | 1 |
| then XXXX | 1 |
| and she never emailed because I called XXXX XXXX XXXX who is the employee working at the time at Autocash of Georgia located at XXXX XXXX XXXX XXXX XXXX | 1 |
| HI | 1 |
| US SPECIAL HANDLING Direct Signature Required STANDARD TRANSIT Fri | 1 |
| where I attended the University of Georgia for XXXX years to earn a XXXX XXXX. So again | 1 |
| XXXX Listed below are the Accounts that are being challenged : XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX Listed below are the Collections that are being challenged : XXXX FIN - XXXX XXXX XXXX - XXXX XXXX XXXX - XXXX Listed below are the Inquiries that are being challenged : XXXX - XXXX XXXX XXXX XXXX - XXXX XXXX XXXX XXXXXXXX ONEMAIN - XXXX GA OWN CU - XXXX CAP XXXX NA - XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX I am writing to bring to your attention my knowledge regarding your unlawful practices involving the distribution of standardized letters as responses to consumer disputes and challenges | 1 |
| XXXX Listed below are the Accounts that are being challenged : XXXX XXXX XXXX - XXXXXXXX XXXX XXXX XXXX XXXX XXXX Listed below are the Collections that are being challenged : XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX - XXXX XXXX XXXX - XXXX Listed below are the Inquiries that are being challenged : XXXX - XXXX XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX I am writing to bring to your attention my knowledge regarding your unlawful practices involving the distribution of standardized letters as responses to consumer disputes and challenges | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX XXXX XXXX | 8 |
| XXXX | 7 |
| XXXX XXXX XXXX XXXX | 4 |
| GA | 3 |
| XXXX XXXX XXXX XXXX XXXX | 2 |
| XXXX and changes the phone number to XXXX. Also he had opened an account with XXXX XXXX XXXX phone XXXX. I reported this to Equifax | 1 |
| VA | 1 |
| CT | 1 |
| US TO XXXX | 1 |
| with the same Taxpayer Identification Number ( TIN ) | 1 |
| in my name. Again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About GA
GA has accumulated 30 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, GA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 6.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "XXXX XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does GA have?
GA has received 30 consumer complaints filed with the Consumer Financial Protection Bureau.
Does GA respond to complaints on time?
GA has a 0% timely response rate to CFPB complaints.
What is the most common complaint about GA?
The most common issue reported against GA is "XXXX XXXX XXXX XXXX XXXX XXXX" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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