Total complaints
1
Filed since ====
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Fw : Important information about your account's complaint history from CFPB public records. 1 consumers have filed complaints since ====. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ====
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Fw : Important information about your account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Sirs/Madam | 1 |
| State | Complaints |
|---|---|
| Your case has been created. Thank you for contacting us. This is an acknowledgment of your request. The status can be tracked by referring to XXXX ======================================================== Received another acknowledgement from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX l Limit for {$1500.00} XXXX | 1 |
| Issue | Complaints |
|---|---|
| its saying that your bank run my credit with Experian on XXXX and you got the FICO credit score XXXX source Experian. I did dispute this credit score with your representative XXXX XXXX on today on phone conversation with the reason that I never had a so lower score of XXXX over last few years. I do have my own an Experian account where I can see my Experian FICO credit score with full credit report any time XXXX hours a day/7days in week. year around. XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Fw : Important information about your account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ====, and the most recent logged activity is ==========, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Fw : Important information about your account reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Sirs/Madam", and the single most common underlying issue is "its saying that your bank run my credit with Experian on XXXX and you got the FICO credit score XXXX source Experian. I did dispute this credit score with your representative XXXX XXXX on today on phone conversation with the reason that I never had a so lower score of XXXX over last few years. I do have my own an Experian account where I can see my Experian FICO credit score with full credit report any time XXXX hours a day/7days in week. year around. XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Fw : Important information about your account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Fw : Important information about your account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Fw : Important information about your account has a 0% timely response rate to CFPB complaints.
The most common issue reported against Fw : Important information about your account is "its saying that your bank run my credit with Experian on XXXX and you got the FICO credit score XXXX source Experian. I did dispute this credit score with your representative XXXX XXXX on today on phone conversation with the reason that I never had a so lower score of XXXX over last few years. I do have my own an Experian account where I can see my Experian FICO credit score with full credit report any time XXXX hours a day/7days in week. year around. XXXX XXXX" in the "Sirs/Madam" product category.
Read our methodology — how this data is sourced, computed, and verified.