Total complaints
3
Filed since Thes
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows FTC report's complaint history from CFPB public records. 3 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How FTC report's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and they have continued to appear across all three credit bureaus despite my repeated efforts to dispute them. As a result of this identity theft and the negligence of credit bureaus and creditors to properly verify these accounts | 1 |
| I have reason to believe these accounts are fraudulent. I have already filed a complaint with the Federal Trade Commission ( FTC ) regarding this matter because of the serious implications of having unverified and potentially fraudulent accounts remain on my credit report. Under the FCRA | 1 |
| and they have continued to appear across all three credit bureaus despite my repeated efforts to dispute them.As a result of this identity theft and the negligence of credit bureaus and creditors to properly verify these accounts | 1 |
| State | Complaints |
|---|---|
| and proof of identity theft,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,WI,532XX,,Consent provided,Web,2025-04-22,Closed with explanation,Yes,N/A,13118702 | 1 |
| identity and address documents | 1 |
| and proof of identity theft,,Velocity Portfolio Group,WI,532XX,,Consent provided,Web,2025-04-22,Closed with explanation,Yes,N/A,13113264 | 1 |
| Issue | Complaints |
|---|---|
| housing | 2 |
| they must cease reporting inaccurate information. FCRA Section 605 ( b ) ( 15 U.S.C. 1681c-2 ) provides that if any information on my credit report is the result of an identity theft or fraudulent transaction | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
FTC report has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is edit burea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FTC report reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and they have continued to appear across all three credit bureaus despite my repeated efforts to dispute them. As a result of this identity theft and the negligence of credit bureaus and creditors to properly verify these accounts", and the single most common underlying issue is "housing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FTC report: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
FTC report has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
FTC report has a 0% timely response rate to CFPB complaints.
The most common issue reported against FTC report is "housing" in the "and they have continued to appear across all three credit bureaus despite my repeated efforts to dispute them. As a result of this identity theft and the negligence of credit bureaus and creditors to properly verify these accounts" product category.
Read our methodology — how this data is sourced, computed, and verified.