Total complaints
3
Filed since Afte
2026 data Public-data reference. official source
from XXXX XXXX
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows from XXXX XXXX's complaint history from CFPB public records. 3 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
from XXXX XXXX complaint mix by product
- a new 1 33.3% – 0% relief
- I complained 1 33.3% – 0% relief
- dated XX/XX/XXXX 1 33.3% – 0% relief
How from XXXX XXXX's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a new Permanent Loan Modification Agreement ( Attachment E ) was issued on XXXX XXXX | 1 |
| I complained to XXXX XXXX | 1 |
| dated XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX. The interest rate Borrower will pay will change 12 months from the date of this Loan Modification Agreement. Borrower promises to pay monthly payments of INTEREST ONLY OF U.S. {$1700.00} beginning on XXXX XXXX | 1 |
| Senior Vice President | 1 |
| XXXX XXXX XXXX XXXX XXXX sent them. All these events were unknown to me until I received B of As letter on XX/XX/XXXX. XXXX XXXX faxed | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the terms were drastically different from the terms earlier emailed to us ( above ) and clearly disadvantageous to us. Among other terms | 1 |
| Credit Defense Platinum XXXX hereafter | 1 |
| made a decision against me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About from XXXX XXXX
from XXXX XXXX has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is XX/XX/2018, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, from XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a new Permanent Loan Modification Agreement ( Attachment E ) was issued on XXXX XXXX", and the single most common underlying issue is "the terms were drastically different from the terms earlier emailed to us ( above ) and clearly disadvantageous to us. Among other terms".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating from XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does from XXXX XXXX have?
from XXXX XXXX has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does from XXXX XXXX respond to complaints on time?
from XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about from XXXX XXXX?
The most common issue reported against from XXXX XXXX is "the terms were drastically different from the terms earlier emailed to us ( above ) and clearly disadvantageous to us. Among other terms" in the "a new Permanent Loan Modification Agreement ( Attachment E ) was issued on XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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