Total complaints
1
Filed since Loan
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However's complaint history from CFPB public records. 1 consumers have filed complaints since Loan. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Loan
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| stating that my mortgage is now two months past due | 1 |
| State | Complaints |
|---|---|
| this new payment amount is due to taxes added and I shouldnt be paying taxes as I am exempt for $ XXXX I have made every single payment amount as shown on my online account window up to XX/XX/XXXX. Two weeks after these foreclosure warnings with documents requesting my financial obligations | 1 |
| Issue | Complaints |
|---|---|
| but loancare expects me to pay whatever amount they send on a sheet of paper. My online account doesnt show this amount | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Loan, and the most recent logged activity is Loancare d, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stating that my mortgage is now two months past due", and the single most common underlying issue is "but loancare expects me to pay whatever amount they send on a sheet of paper. My online account doesnt show this amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against from XXXX. Once I noticed my mistake I sent in two extra amounts of {$25.00} and {$54.00} to cover the differences. However is "but loancare expects me to pay whatever amount they send on a sheet of paper. My online account doesnt show this amount" in the "stating that my mortgage is now two months past due" product category.
Read our methodology — how this data is sourced, computed, and verified.