Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary complaint mix by product
- I found 1 100.0% – 0% relief
How Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I found that Freedom Mortgage was a REPEAT MORTGAGE FRAUD offender going back to at least XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| Freedom Mortgage 's mismanagement of my escrow account has resulted in : * Mismanagement of my account 's escrow funds * Seemingly miscalculated my account 's escrow balances * Possibly miscalculated my escrow 's shortages * Failed to pay my XXXX property taxes * Failure to retain adequate amounts to pay my XXXX property taxes * Possibly making late payments on my property taxes * Charging a late fee on my September 2025 monthly payment even though its website prevented me from making an on-time payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,DC,20008,Older American | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary
Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After furt, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I found that Freedom Mortgage was a REPEAT MORTGAGE FRAUD offender going back to at least XXXX", and the single most common underlying issue is "Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary have?
Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary respond to complaints on time?
Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary?
The most common issue reported against Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary is "Freedom Mortgage mismanaged '' my XXXX ACCOUNT. In summary" in the "I found that Freedom Mortgage was a REPEAT MORTGAGE FRAUD offender going back to at least XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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