Total complaints
1
Filed since Addi
2026 data Public-data reference. official source
Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments.'s complaint history from CFPB public records. 1 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. complaint mix by product
- I once 1 100.0% – 0% relief
How Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I once again fell behind on my mortgage payments. Upon attempting to catch up | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which is the XX/XX/XXXX mortgage payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments.
Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I once again fell behind on my mortgage payments. Upon attempting to catch up", and the single most common underlying issue is "which is the XX/XX/XXXX mortgage payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. have?
Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. respond to complaints on time?
Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments.?
The most common issue reported against Freedom Mortgage continues to claim that these payments have been credited to my account for the other alleged missing payments. is "which is the XX/XX/XXXX mortgage payment" in the "I once again fell behind on my mortgage payments. Upon attempting to catch up" product category.
Read our methodology — how this data is sourced, computed, and verified.
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