Freedom Mortgage Company continues to stall and use deliberate delay tactics to prevent this application from being approved

What the CFPB Record Shows About Freedom Mortgage Company continues to stall and use deliberate delay tactics to prevent this application from being approved

Freedom Mortgage Company continues to stall and use deliberate delay tactics to prevent this application from being approved has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After subm, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Freedom Mortgage Company continues to stall and use deliberate delay tactics to prevent this application from being approved reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our final document push for title company information ( which we provided on XXXX XX/XX/year> but was requested again on XXXX XXXX ) occurred on XXXX XXXX and we heard nothing from our loan processor - assuming our application was pushed to underwriting. We called and emailed almost daily ( see phone logs attached ) and did not get any call backs for a month. I sent an email to the loan processor on XXXX XXXX with that month 's bank statements just in case the underwriters needed them ( to be transparent and not give Freedom Mortgage Company an excuse to ask for more documents ). On XXXX XXXX", and the single most common underlying issue is "and for the first time since XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Freedom Mortgage Company continues to stall and use deliberate delay tactics to prevent this application from being approved: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.