2026 data Public-data reference. official source

fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XX/X
Since

Total complaints

1

Filed since XX/X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now complaint mix by product

Total complaints: 1

fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I Did: 1 complaints (100.0%), resolution 0.0% I Did 100.0%
  • I Did 1 100.0% 0% relief

How fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I Did not make this charge 1

Top States

State Complaints
the first time they person said they could not access my account 1

Top Issues

Issue Complaints
the card has been in my bathroom lockbox a few days after i found my wallet 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now

fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/2019, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I Did not make this charge", and the single most common underlying issue is "the card has been in my bathroom lockbox a few days after i found my wallet".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now have?

fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now respond to complaints on time?

fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now has a 0% timely response rate to CFPB complaints.

What is the most common complaint about fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now?

The most common issue reported against fraudulent ) XX/XX/2019 XXXX XXXX Shopping {$28.00} See details about this transaction ( First purchase with this card ) I have called CHASE 3-4 times now is "the card has been in my bathroom lockbox a few days after i found my wallet" in the "I Did not make this charge" product category.

Related