Total complaints
4
Filed since I am
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows frankly's complaint history from CFPB public records. 4 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since I am
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How frankly's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as I pointed out earlier | 1 |
| your phone menus XXXX ( how is it NOT criminal to put people through this?? I am a XXXX XXXX | 1 |
| from start to finish | 1 |
| demeaned | 1 |
| State | Complaints |
|---|---|
| is yet another attempt by US Bank to misrepresent to the Consumer Financial Protection Bureau what occurred in this entire affair and the current state of things.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,98034,,Consent provided,Web,2017-08-30,Closed with explanation,Yes,N/A,2653830 | 1 |
| theyre XXXX XXXX | 1 |
| should never happen. We have been through multiple account officers and underwriters | 1 |
| abusive.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Tower Loan of Mississippi | 1 |
| Issue | Complaints |
|---|---|
| literally | 1 |
| your engineer ( s ) | 1 |
| potentially | 1 |
| as the field employee sent to my home from the company was very aggressive in nature. Additionally | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
frankly has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is What has o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, frankly reports a 0% timely-response rate and has closed 25% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as I pointed out earlier", and the single most common underlying issue is "literally".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating frankly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
frankly has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
frankly has a 0% timely response rate to CFPB complaints.
The most common issue reported against frankly is "literally" in the "as I pointed out earlier" product category.
Read our methodology — how this data is sourced, computed, and verified.