Total complaints
1
Filed since To w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me's complaint history from CFPB public records. 1 consumers have filed complaints since To w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| From XX/XX/XXXX to the present | 1 |
| State | Complaints |
|---|---|
| if there was anything that I ever needed-I should not hesitate to call him directly. To this day XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| because everyone that I have spoken to at Veterans United has told me that I dont understand escrow. On XX/XX/XXXX at approximately XXXX a.m. as I was attempting to pay my mortgage online | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To w, and the most recent logged activity is To whom it, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "From XX/XX/XXXX to the present", and the single most common underlying issue is "because everyone that I have spoken to at Veterans United has told me that I dont understand escrow. On XX/XX/XXXX at approximately XXXX a.m. as I was attempting to pay my mortgage online".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me has a 0% timely response rate to CFPB complaints.
The most common issue reported against forwarded me to the voicemail of XXXX XXXX whom had taken me through the entire loan process. XXXX also explained to me is "because everyone that I have spoken to at Veterans United has told me that I dont understand escrow. On XX/XX/XXXX at approximately XXXX a.m. as I was attempting to pay my mortgage online" in the "From XX/XX/XXXX to the present" product category.
Read our methodology — how this data is sourced, computed, and verified.