former senior mortgage XXXX consultant to XXXX XXXX.,Company chooses not to provide a public response,BB&T CORPORATION,NC,28105,,Consent provided,Web,2015-08-28,Closed with explanation,Yes,No,1542914

What the CFPB Record Shows About former senior mortgage XXXX consultant to XXXX XXXX.,Company chooses not to provide a public response,BB&T CORPORATION,NC,28105,,Consent provided,Web,2015-08-28,Closed with explanation,Yes,No,1542914

former senior mortgage XXXX consultant to XXXX XXXX.,Company chooses not to provide a public response,BB&T CORPORATION,NC,28105,,Consent provided,Web,2015-08-28,Closed with explanation,Yes,No,1542914 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per XXXX X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, former senior mortgage XXXX consultant to XXXX XXXX.,Company chooses not to provide a public response,BB&T CORPORATION,NC,28105,,Consent provided,Web,2015-08-28,Closed with explanation,Yes,No,1542914 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "refer to the attachment and rate while this violation is under review and all workout options per waterfall as listed in attached XXXX XXXX directive are considered. The borrower also request a reduction to the current interest rate of 7.25 % to a rate of 2 % and term to 480 months. A complaint is currently filed and in review with the following financial agencies : Servicer BB & T ( servicer ) executive compliant department", and the single most common underlying issue is "Consumer Finance Protection Bureau. We ask that XXXX and CFPB investigate and confer with XXXX XXXX XXXX investor XXXX the operation and servicer 's performance as a delegated entity on the behalf of XXXX XXXX. We suggest all loss mitigation timelines and foreclosure operation task be reviewed by a third party firm for designated servicer participation agreements".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating former senior mortgage XXXX consultant to XXXX XXXX.,Company chooses not to provide a public response,BB&T CORPORATION,NC,28105,,Consent provided,Web,2015-08-28,Closed with explanation,Yes,No,1542914: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.