Total complaints
3
Filed since -In
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows forbearance or forgiveness. The settlement does not release individuals from civil charges's complaint history from CFPB public records. 3 consumers have filed complaints since -In . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since -In
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How forbearance or forgiveness. The settlement does not release individuals from civil charges's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the US Dept of Justice ( USDOJ ) announced a {$330.00} XXXX ( M ) settlement with BA over discriminatory lending practice at CWF XXXX USDOJ also found that BA discriminated against qualified XXXX & XXXX borrowers from XXXX to XXXX - minority borrowers who qualified for prime loans were steered into higher-interest-rate subprime loans. Further | 1 |
| the US Deptartment of Justice ( USDOJ ) announced a XXXX settlement with XXXX over discriminatory lending practice at XXXX . USDOJ also found that XXXX discriminated against qualified XXXX & XXXX borrowers from XX/XX/XXXX to XX/XX/XXXX - minority borrowers who qualified for prime loans were steered into higher-interest-rate subprime loans. Further | 1 |
| the US Dept of Justice ( USDOJ ) announced a XXXX ( M ) settlement with XXXX over discriminatory lending practice at XXXX XXXX USDOJ also found that XXXX discriminated against qualified XXXX & XXXX borrowers from XXXX to XXXX - minority borrowers who qualified for prime loans were steered into higher-interest-rate subprime loans. Further | 1 |
| State | Complaints |
|---|---|
| nor does it absolve XXXX | 2 |
| nor does it absolve BA | 1 |
| Issue | Complaints |
|---|---|
| including CWF & Merrill Lynch. As part of this global resolution | 1 |
| including XXXX & XXXX XXXX. As part of this global resolution | 1 |
| including XXXX XXXX XXXX XXXX. As part of this global resolution | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
forbearance or forgiveness. The settlement does not release individuals from civil charges has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -In , and the most recent logged activity is -XX/XX/XXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, forbearance or forgiveness. The settlement does not release individuals from civil charges reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the US Dept of Justice ( USDOJ ) announced a {$330.00} XXXX ( M ) settlement with BA over discriminatory lending practice at CWF XXXX USDOJ also found that BA discriminated against qualified XXXX & XXXX borrowers from XXXX to XXXX - minority borrowers who qualified for prime loans were steered into higher-interest-rate subprime loans. Further", and the single most common underlying issue is "including CWF & Merrill Lynch. As part of this global resolution".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating forbearance or forgiveness. The settlement does not release individuals from civil charges: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
forbearance or forgiveness. The settlement does not release individuals from civil charges has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
forbearance or forgiveness. The settlement does not release individuals from civil charges has a 0% timely response rate to CFPB complaints.
The most common issue reported against forbearance or forgiveness. The settlement does not release individuals from civil charges is "including CWF & Merrill Lynch. As part of this global resolution" in the "the US Dept of Justice ( USDOJ ) announced a {$330.00} XXXX ( M ) settlement with BA over discriminatory lending practice at CWF XXXX USDOJ also found that BA discriminated against qualified XXXX & XXXX borrowers from XXXX to XXXX - minority borrowers who qualified for prime loans were steered into higher-interest-rate subprime loans. Further" product category.
Read our methodology — how this data is sourced, computed, and verified.