Total complaints
1
Filed since Orig
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for review of modifications. You were removed from the COVID-19 forbearance plan that day's complaint history from CFPB public records. 1 consumers have filed complaints since Orig. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Orig
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How for review of modifications. You were removed from the COVID-19 forbearance plan that day's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I submitted this letter to their consumer advocacy department as well as the XXXX XXXX XXXX Account Number : XXXX Property Address : Department of Loss Mitigation and Consumer Advocacy : I am writing to humbly request that my account be reconsidered for a loan modification which will allow my outstanding balance accrued during the COVID-19 Forbearance to be placed into the my loan and allow me to resume previously established monthly payments. This request is based on the fact that I | 1 |
| State | Complaints |
|---|---|
| and placed into deferment modification in XX/XX/XXXX. Final documents requiring your signature for approval were sent in letters dated XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| enrolled in the COVID-19 forbearance plan and followed the rules and guidance as provided from US Bank representatives . Despite these efforts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
for review of modifications. You were removed from the COVID-19 forbearance plan that day has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Orig, and the most recent logged activity is Original C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for review of modifications. You were removed from the COVID-19 forbearance plan that day reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I submitted this letter to their consumer advocacy department as well as the XXXX XXXX XXXX Account Number : XXXX Property Address : Department of Loss Mitigation and Consumer Advocacy : I am writing to humbly request that my account be reconsidered for a loan modification which will allow my outstanding balance accrued during the COVID-19 Forbearance to be placed into the my loan and allow me to resume previously established monthly payments. This request is based on the fact that I", and the single most common underlying issue is "enrolled in the COVID-19 forbearance plan and followed the rules and guidance as provided from US Bank representatives . Despite these efforts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for review of modifications. You were removed from the COVID-19 forbearance plan that day: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
for review of modifications. You were removed from the COVID-19 forbearance plan that day has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
for review of modifications. You were removed from the COVID-19 forbearance plan that day has a 0% timely response rate to CFPB complaints.
The most common issue reported against for review of modifications. You were removed from the COVID-19 forbearance plan that day is "enrolled in the COVID-19 forbearance plan and followed the rules and guidance as provided from US Bank representatives . Despite these efforts" in the "I submitted this letter to their consumer advocacy department as well as the XXXX XXXX XXXX Account Number : XXXX Property Address : Department of Loss Mitigation and Consumer Advocacy : I am writing to humbly request that my account be reconsidered for a loan modification which will allow my outstanding balance accrued during the COVID-19 Forbearance to be placed into the my loan and allow me to resume previously established monthly payments. This request is based on the fact that I" product category.
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