Total complaints
1
Filed since So
2026 data Public-data reference. official source
for my XXXX. XXXX and XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for my XXXX. XXXX and XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
So
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
for my XXXX. XXXX and XXXX complaint mix by product
- by XX/XX/XXXX 1 100.0% – 0% relief
How for my XXXX. XXXX and XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| by XX/XX/XXXX we had to be on the phone with XXXX of how to forward the info without having any typed of change that we might be able to change. XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| ( same person as 1st contact? ) XXXX now needed to have all updated info on all payoffs | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX was removed as our Freedom Mortgage XXXX XXXX. We now found that we were at the beginning of some of this process. But the loan would be completed by XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About for my XXXX. XXXX and XXXX
for my XXXX. XXXX and XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for my XXXX. XXXX and XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by XX/XX/XXXX we had to be on the phone with XXXX of how to forward the info without having any typed of change that we might be able to change. XX/XX/XXXX", and the single most common underlying issue is "XXXX was removed as our Freedom Mortgage XXXX XXXX. We now found that we were at the beginning of some of this process. But the loan would be completed by XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for my XXXX. XXXX and XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does for my XXXX. XXXX and XXXX have?
for my XXXX. XXXX and XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does for my XXXX. XXXX and XXXX respond to complaints on time?
for my XXXX. XXXX and XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about for my XXXX. XXXX and XXXX?
The most common issue reported against for my XXXX. XXXX and XXXX is "XXXX was removed as our Freedom Mortgage XXXX XXXX. We now found that we were at the beginning of some of this process. But the loan would be completed by XXXX" in the "by XX/XX/XXXX we had to be on the phone with XXXX of how to forward the info without having any typed of change that we might be able to change. XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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