Total complaints
1
Filed since A sh
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs's complaint history from CFPB public records. 1 consumers have filed complaints since A sh. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A sh
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received an additional notification of suspicious activity from Ally Bank via email. I once again checked my account and saw that there were now fraudulent charges pending. I immediately called the number on the back of my Ally Bank debit card | 1 |
| State | Complaints |
|---|---|
| but Ally 's response was they do not offer one. They only offer MasterCard branded debit cards that leave your accounts vulnerable to this type of fraudulent activity. Additionally | 1 |
| Issue | Complaints |
|---|---|
| and should not be processed. The debit card in question was in my possession | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A sh, and the most recent logged activity is A short ti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an additional notification of suspicious activity from Ally Bank via email. I once again checked my account and saw that there were now fraudulent charges pending. I immediately called the number on the back of my Ally Bank debit card", and the single most common underlying issue is "and should not be processed. The debit card in question was in my possession".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs has a 0% timely response rate to CFPB complaints.
The most common issue reported against for exactly this reason. I had previously requested an ATM-only/PIN-only card to access cash from ATMs is "and should not be processed. The debit card in question was in my possession" in the "I received an additional notification of suspicious activity from Ally Bank via email. I once again checked my account and saw that there were now fraudulent charges pending. I immediately called the number on the back of my Ally Bank debit card" product category.
Read our methodology — how this data is sourced, computed, and verified.