2026 data Public-data reference. official source

for being placed on hold for an hour and a half

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows for being placed on hold for an hour and a half's complaint history from CFPB public records. 1 consumers have filed complaints since b. B. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
b. B
Since

Total complaints

1

Filed since b. B

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

for being placed on hold for an hour and a half complaint mix by product

Total complaints: 1

for being placed on hold for an hour and a half complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Inc. should: 1 complaints (100.0%), resolution 0.0% Inc. should 100.0%
  • Inc. should 1 100.0% 0% relief

How for being placed on hold for an hour and a half's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Inc. should be held accountable for course-plotting me into five of the six forbearances when IBR should have been made available 1

Top States

State Complaints
for lack of clarity and transparency and for a substantial monetary injury to both myself and my husband. 1

Top Issues

Issue Complaints
for false claims stating theyre willing to act in the best interests of the borrower if the borrower calls in for assistance 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About for being placed on hold for an hour and a half

for being placed on hold for an hour and a half has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to b. B, and the most recent logged activity is b. Both XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, for being placed on hold for an hour and a half reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Inc. should be held accountable for course-plotting me into five of the six forbearances when IBR should have been made available", and the single most common underlying issue is "for false claims stating theyre willing to act in the best interests of the borrower if the borrower calls in for assistance".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for being placed on hold for an hour and a half: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does for being placed on hold for an hour and a half have?

for being placed on hold for an hour and a half has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does for being placed on hold for an hour and a half respond to complaints on time?

for being placed on hold for an hour and a half has a 0% timely response rate to CFPB complaints.

What is the most common complaint about for being placed on hold for an hour and a half?

The most common issue reported against for being placed on hold for an hour and a half is "for false claims stating theyre willing to act in the best interests of the borrower if the borrower calls in for assistance" in the "Inc. should be held accountable for course-plotting me into five of the six forbearances when IBR should have been made available" product category.

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