Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 762 miles. Minus the 4000 miles already on the vehicle at the time of the lease which brings my usage to 42 | 1 |
| Issue | Complaints |
|---|---|
| which was the reason why I made one extra one month payment and subsequently sent another {$500.00}. Now I am being asked to pay for the 4000 miles that XXXX XXXX XXXX dealership already incurred on the vehicle. This lease was not for a new vehicle it was a preowned vehicle lease. XXXX XXXX expects me to pay for the 4000 miles incurred on this vehicle when they used it as a courtesy vehicle for their customers. Meanwhile | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The vehicl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "762 miles. Minus the 4000 miles already on the vehicle at the time of the lease which brings my usage to 42", and the single most common underlying issue is "which was the reason why I made one extra one month payment and subsequently sent another {$500.00}. Now I am being asked to pay for the 4000 miles that XXXX XXXX XXXX dealership already incurred on the vehicle. This lease was not for a new vehicle it was a preowned vehicle lease. XXXX XXXX expects me to pay for the 4000 miles incurred on this vehicle when they used it as a courtesy vehicle for their customers. Meanwhile".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461 has a 0% timely response rate to CFPB complaints.
The most common issue reported against for an excess mileage difference of a little over two thousand miles.,,JPMORGAN CHASE & CO.,NJ,085XX,Older American,Consent provided,Web,2025-04-19,Closed with explanation,Yes,N/A,13070461 is "which was the reason why I made one extra one month payment and subsequently sent another {$500.00}. Now I am being asked to pay for the 4000 miles that XXXX XXXX XXXX dealership already incurred on the vehicle. This lease was not for a new vehicle it was a preowned vehicle lease. XXXX XXXX expects me to pay for the 4000 miles incurred on this vehicle when they used it as a courtesy vehicle for their customers. Meanwhile" in the "762 miles. Minus the 4000 miles already on the vehicle at the time of the lease which brings my usage to 42" product category.
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