Total complaints
1
Filed since [ [
2026 data Public-data reference. official source
FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since [ [ . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
[ [
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX complaint mix by product
- Servicers such 1 100.0% – 0% relief
How FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Servicers such as FLAGSTAR are not allowed to determine that a borrower does not need a CARES Act forbearance and limit the amount of forbearance given? In fact | 1 |
Top States
| State | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| servicer must grant forbearance to any requesting borrower with a federally backed mortgage loan attesting to a COVID-19 related hardship regardless of delinquency status. ( See the FHA Fact Sheet | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX
FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to [ [ , and the most recent logged activity is [ [ 17 ] ], giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Servicers such as FLAGSTAR are not allowed to determine that a borrower does not need a CARES Act forbearance and limit the amount of forbearance given? In fact", and the single most common underlying issue is "servicer must grant forbearance to any requesting borrower with a federally backed mortgage loan attesting to a COVID-19 related hardship regardless of delinquency status. ( See the FHA Fact Sheet".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX have?
FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX respond to complaints on time?
FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX?
The most common issue reported against FLAGSTAR was required by the CARES Act and by the FHA Fact Sheet to honor the Thompsons XX/XX/XXXX is "servicer must grant forbearance to any requesting borrower with a federally backed mortgage loan attesting to a COVID-19 related hardship regardless of delinquency status. ( See the FHA Fact Sheet" in the "Servicers such as FLAGSTAR are not allowed to determine that a borrower does not need a CARES Act forbearance and limit the amount of forbearance given? In fact" product category.
Read our methodology — how this data is sourced, computed, and verified.
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