2026 data Public-data reference. official source

Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00}

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since Belo. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Belo
Since

Total complaints

1

Filed since Belo

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} complaint mix by product

Total complaints: 1

Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). upon my: 1 complaints (100.0%), resolution 0.0% upon my 100.0%
  • upon my 1 100.0% 0% relief

How Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
upon my request 1

Top States

State Complaints
but never refunded the difference. Thus 1

Top Issues

Issue Complaints
subject to auto-debit from my XXXX checking account. On the second of these six billing periods 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00}

Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Belo, and the most recent logged activity is Below is t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "upon my request", and the single most common underlying issue is "subject to auto-debit from my XXXX checking account. On the second of these six billing periods".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} have?

Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} respond to complaints on time?

Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00}?

The most common issue reported against Firstmark generated a new ( alternative ) Evidence # XXXX - Firstmark statement XXXX '' for the same billing period of XXXX showing a correct {$96.00} amount that should have been charged instead of {$190.00} is "subject to auto-debit from my XXXX checking account. On the second of these six billing periods" in the "upon my request" product category.

Related