Total complaints
1
Filed since Fast
2026 data Public-data reference. official source
first XXXX and now Navient. I feel that I have been duped
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows first XXXX and now Navient. I feel that I have been duped's complaint history from CFPB public records. 1 consumers have filed complaints since Fast. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Fast
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
first XXXX and now Navient. I feel that I have been duped complaint mix by product
- the PLSF 1 100.0% – 0% relief
How first XXXX and now Navient. I feel that I have been duped's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the PLSF program applications are available online | 1 |
Top States
| State | Complaints |
|---|---|
| and I would like to correct the situation at least back to XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| stating that I am not eligible for PLSC due to No Eligible Loan Type ( s ). '' My loans were originally issued via the XXXX Federal Direct Loan Program | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About first XXXX and now Navient. I feel that I have been duped
first XXXX and now Navient. I feel that I have been duped has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fast, and the most recent logged activity is Fast forwa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, first XXXX and now Navient. I feel that I have been duped reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the PLSF program applications are available online", and the single most common underlying issue is "stating that I am not eligible for PLSC due to No Eligible Loan Type ( s ). '' My loans were originally issued via the XXXX Federal Direct Loan Program".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating first XXXX and now Navient. I feel that I have been duped: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does first XXXX and now Navient. I feel that I have been duped have?
first XXXX and now Navient. I feel that I have been duped has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does first XXXX and now Navient. I feel that I have been duped respond to complaints on time?
first XXXX and now Navient. I feel that I have been duped has a 0% timely response rate to CFPB complaints.
What is the most common complaint about first XXXX and now Navient. I feel that I have been duped?
The most common issue reported against first XXXX and now Navient. I feel that I have been duped is "stating that I am not eligible for PLSC due to No Eligible Loan Type ( s ). '' My loans were originally issued via the XXXX Federal Direct Loan Program" in the "the PLSF program applications are available online" product category.
Read our methodology — how this data is sourced, computed, and verified.
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