2026 data Public-data reference Official source

First Technology Federal Credit Union

850 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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850
Total Complaints
92.7%
Timely Response
0%
Disputed
5.4%
Relief Provided
48
States Active
2018
Since

Data updated June 2026

Timely response rate 92.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.4%
Industry median

Share closed with monetary or non-monetary relief.

First Technology Federal Credit Union complaint mix by product

Total complaints: 850

First Technology Federal Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 850 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 360 complaints (48.3%), resolution 8.9% Checking or 48.3% Credit reporting: 99 complaints (13.3%), resolution 0.0% Credit reporting 13.3% Credit card: 79 complaints (10.6%), resolution 2.5% Credit card 10.6% Debt collection: 57 complaints (7.7%), resolution 3.5% Debt collection 7.7% Credit reporting,: 53 complaints (7.1%), resolution 0.0% Credit reporting, 7.1% Credit card: 51 complaints (6.8%), resolution 0.0% Credit card 6.8% Vehicle loan: 46 complaints (6.2%), resolution 6.5% Vehicle loan 6.2%
  • Checking or 360 48.3% – 9% relief
  • Credit reporting 99 13.3% – 0% relief
  • Credit card 79 10.6% – 3% relief
  • Debt collection 57 7.7% – 4% relief
  • Credit reporting, 53 7.1% – 0% relief
  • Credit card 51 6.8% – 0% relief
  • Vehicle loan 46 6.2% – 7% relief

How First Technology Federal Credit Union's 850 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 360
Credit reporting or other personal consumer reports 99
Credit card or prepaid card 79
Debt collection 57
Credit reporting, credit repair services, or other personal consumer reports 53
Credit card 51
Vehicle loan or lease 46
Mortgage 40
Payday loan, title loan, personal loan, or advance loan 24
Money transfer, virtual currency, or money service 18
Payday loan, title loan, or personal loan 17
Student loan 6

Top States

State Complaints
CA 159
OR 105
WA 74
TX 70
NC 40
GA 34
FL 31
CO 30
NY 28
AZ 23
IL 20
MI 19
VA 18
MA 16
PA 14
MD 14
OH 13
NJ 13
NV 12
MN 10

Top Issues

Issue Complaints
Managing an account 197
Incorrect information on your report 88
Opening an account 77
Improper use of your report 58
Problem with a purchase shown on your statement 37
Getting a credit card 34
Closing an account 32
Problem caused by your funds being low 30
Attempts to collect debt not owed 28
Trouble during payment process 24
Problem with a lender or other company charging your account 21
Managing the loan or lease 19
Problem with a company's investigation into an existing problem 17
Problem when making payments 16
Problem with a credit reporting company's investigation into an existing problem 13
Took or threatened to take negative or legal action 13
Fees or interest 12
Fraud or scam 10
Struggling to pay your loan 10
Written notification about debt 9

Yearly Trend

Year Complaints Timely
2018 32 84.4%
2019 59 84.7%
2020 72 68.1%
2021 115 80%
2022 98 100%
2023 133 100%
2024 154 100%
2025 177 98.9%
2026 10 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Technology Federal Credit Union

First Technology Federal Credit Union's 850 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2018 through 2026-01-21.

First Technology Federal Credit Union answers 92.7% of complaints inside the CFPB's tracked window and closes 94.6% with a written explanation. 5.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Technology Federal Credit Union.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Technology Federal Credit Union have?

850, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Technology Federal Credit Union respond to complaints on time?

92.7% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Technology Federal Credit Union?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.