Total complaints
2
Filed since Addi
2026 data Public-data reference. official source
FINRA
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows FINRA's complaint history from CFPB public records. 2 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
FINRA complaint mix by product
- SEC 1 50.0% – 0% relief
- I provided 1 50.0% – 0% relief
How FINRA's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| SEC | 1 |
| I provided to your financial institution my personal identifying information in accordance with the Patriot Act under Title 12 in good faith and expecting full disclosure of how my information and personal assets would be fully utilized. I did not receive any disclosures that indicated my vehicle and/or my contract would be securitized and sold for an unlimited value through the SEC. Hyundai Capital America is selling and trading my personal information pursuant to the Hyundai Capital America XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| ATTORNEY GENERAL XXXX XXXX | 1 |
| FTC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 1 |
| Prospectus and Indenture Trust Agreements which are all on file with the SEC. Hyundai Capital America and its dealerships | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About FINRA
FINRA has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is I have pro, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FINRA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "SEC", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FINRA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does FINRA have?
FINRA has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does FINRA respond to complaints on time?
FINRA has a 0% timely response rate to CFPB complaints.
What is the most common complaint about FINRA?
The most common issue reported against FINRA is "XXXX" in the "SEC" product category.
Read our methodology — how this data is sourced, computed, and verified.
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