Total complaints
14
Filed since -- -
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows fines's complaint history from CFPB public records. 14 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
14
Filed since -- -
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How fines's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| credit card fraud ( 18 U.S.C. 1029 ) | 6 |
| noting that those decisions pre-dated the FACT Act. These cases have held that a delinquent child support obligation | 4 |
| we advise you to promptly review the new case law with your regular attorney or compliance advisor. TransUnion will be contacting each customer that is a third-party collector to discuss this issue. We expect to confirm with you that you are in compliance with this new interpretation. Until then | 1 |
| current Federal case law states that | 1 |
| we advise you to promptly review the new case law with your regular attorney or compliance advisor. XXXX will be contacting each customer that is a third-party collector to discuss this issue. We expect to confirm with you that you are in compliance with this new interpretation. Until then | 1 |
| you did not address inaccurate or unrelated legal entries tied to : Court of Common Pleas Civil | 1 |
| State | Complaints |
|---|---|
| or liens | 7 |
| and criminal forfeiture. | 6 |
| or court dockets unless they are supported by a certified court conviction or verified legal proceeding under my full legal name : XXXX XXXX XXXX. | 1 |
| Issue | Complaints |
|---|---|
| mail fraud ( 18 U.S.C. 1341 ) | 6 |
| and a statutory debt resulting from the towing and impound of an illegally parked vehicle did not arise from a credit transaction. As a result | 4 |
| we are relying upon you to comply with your contract with TransUnion and this new interpretation of the law. This means that you may obtain TransUnion reports for collection purposes only when collecting on an obligation arising from a credit transaction | 1 |
| the courts found that collection of this account was not a valid permissible purpose to obtain or report a consumer report. All Credit Reports for collection of delinquent child support judgements | 1 |
| we are relying upon you to comply with your contract with XXXX and this new interpretation of the law. This means that you may obtain XXXX reports for collection purposes only when collecting on an obligation arising from a credit transaction | 1 |
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
fines has accumulated 14 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is The courts, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, fines reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "credit card fraud ( 18 U.S.C. 1029 )", and the single most common underlying issue is "mail fraud ( 18 U.S.C. 1341 )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating fines: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
fines has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
fines has a 0% timely response rate to CFPB complaints.
The most common issue reported against fines is "mail fraud ( 18 U.S.C. 1341 )" in the "credit card fraud ( 18 U.S.C. 1029 )" product category.
Read our methodology — how this data is sourced, computed, and verified.