Total complaints
5
Filed since 4 )
2026 data Public-data reference. official source
finally
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows finally's complaint history from CFPB public records. 5 consumers have filed complaints since 4 ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
4 )
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
finally complaint mix by product
- addressed to 1 20.0% – 0% relief
- BOA client 1 20.0% – 0% relief
- the account 1 20.0% – 0% relief
- I went 1 20.0% – 0% relief
- I told 1 20.0% – 0% relief
How finally's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| addressed to me | 1 |
| BOA client protection department called my husband phone number | 1 |
| the account became delinquent and we began to receive notices from XXXX and then from a debt collection company. I immediately contacted the debt collection company | 1 |
| I went online to make my mortgage payment and re-start Auto-Pay. I was given an error message that said my account was ineligible for Auto-Pay. '' Again | 1 |
| I told the representative that I was also in possession of my current | 1 |
Top States
| State | Complaints |
|---|---|
| closing the account entirely. On XX/XX/XXXX | 1 |
| operator picked up the phone and checked my case | 1 |
| claims to be taking action to clear my name | 1 |
| today | 1 |
| after 3 days of dealing with this | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| containing things I would never have dreamed of buying. I made contact with all four retailers | 1 |
| he is in office | 1 |
| despite the fact that XXXX had told me over and over that I was not responsible for the account and could not make any changes and that there was another person name listed as primary responsible party for the debt. In short | 1 |
| about XXXX weeks later | 1 |
| as I was currently in XXXX for business. Would that serve as an acceptable replacement? The supervisor asked me to submit it. I did. He scanned it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About finally
finally has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4 ) , and the most recent logged activity is When I cal, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, finally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "addressed to me", and the single most common underlying issue is "containing things I would never have dreamed of buying. I made contact with all four retailers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating finally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does finally have?
finally has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does finally respond to complaints on time?
finally has a 0% timely response rate to CFPB complaints.
What is the most common complaint about finally?
The most common issue reported against finally is "containing things I would never have dreamed of buying. I made contact with all four retailers" in the "addressed to me" product category.
Read our methodology — how this data is sourced, computed, and verified.
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