filing an insurance claim with my insurance company under my policy never contacting me prior to doing this and even when they were misreporting the status of this account to the credit bureaus I tried to work out a repayment schedule for the balance due. Santander refused to do this and continues to call me every day

What the CFPB Record Shows About filing an insurance claim with my insurance company under my policy never contacting me prior to doing this and even when they were misreporting the status of this account to the credit bureaus I tried to work out a repayment schedule for the balance due. Santander refused to do this and continues to call me every day

filing an insurance claim with my insurance company under my policy never contacting me prior to doing this and even when they were misreporting the status of this account to the credit bureaus I tried to work out a repayment schedule for the balance due. Santander refused to do this and continues to call me every day has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite be, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, filing an insurance claim with my insurance company under my policy never contacting me prior to doing this and even when they were misreporting the status of this account to the credit bureaus I tried to work out a repayment schedule for the balance due. Santander refused to do this and continues to call me every day reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Santander continued to report the account as a Write/Charge off and I disputed twice before changed the account status. It was no longer a charge off account but was and is still inaccurate. Copies of Santander Account as reported to XXXX", and the single most common underlying issue is "at 30 days late the past due balance was listed at {$2300.00}. During this time Santander called me every day. On two occasions I spoke to a Santander representative and explained that a total loss claim was filed by Santander and was paid. I was still wanted to pay in full the remaining balance of approximately {$5000.00} but at that time I was at work and was not allowed to be on my cell phone. I asked that a representative contract me after XXXX XXXX est. The representative hung up on me without a response. Santander continued to call every day and I was able to answer again despite being at work. Again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating filing an insurance claim with my insurance company under my policy never contacting me prior to doing this and even when they were misreporting the status of this account to the credit bureaus I tried to work out a repayment schedule for the balance due. Santander refused to do this and continues to call me every day: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.