Total complaints
57
Filed since ( b
2026 data Public-data reference. official source
fees
57 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
57 consumer complaints filed with the CFPB
This profile shows fees's complaint history from CFPB public records. 57 consumers have filed complaints since ( b . The company has a 0% timely response rate and has provided relief in 0% of cases.
57
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
43
States Active
( b
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
fees complaint mix by product
- 15 U.S.C. 3 16.7% – 0% relief
- within XXXX 3 16.7% – 0% relief
- the following 3 16.7% – 0% relief
- If these 3 16.7% – 0% relief
- so I 2 11.1% – 0% relief
- I sent 2 11.1% – 0% relief
- including any 2 11.1% – 0% relief
How fees's 57 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 15 U.S.C. 1692g | 3 |
| within XXXX calendar days : XXXX. The original wet-ink signed contract or cryptographically authenticated digital signature with XXXX XXXX | 3 |
| the following accounts were fraudulently opened in my name XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Legal Basis for Immediate Deletion Title 15 U.S.C. 1681s-2 I challenge the accuracy of these debts. Under applicable state and federal laws | 3 |
| If these accounts are old | 3 |
| so I was automatically removed from their auto-draft system ( not informed of this on the msg system I knew about ). Was told XXXX & XXXX were not withdrawn | 2 |
| I sent another certified letter requesting the following : The nature of the debt ( e.g. | 2 |
| including any fees | 2 |
| Attorney General XXXX XXXX filed a lawsuit against Equifax | 1 |
| XXXX | 1 |
| fees | 1 |
| interest | 1 |
| clicking to apply my signature | 1 |
| forevermore barring BANK OF AMERICA from bringing any and all claims | 1 |
| nor therefore any such debt | 1 |
| which you currently report as Unknown A copy of the original contract or agreement bearing my signature that allegedly created this debt Complete chain of title | 1 |
| which legally obligates me to the debt ; 2. A complete payment history | 1 |
| minimal principal reduction | 1 |
| XXXX XXXX. XXXX | 1 |
| the validation information must include : ( c ) Validation information. Pursuant to paragraph ( a ) ( 1 ) of this section | 1 |
| RESPA QWRs | 1 |
| we experienced major mechanical issues with the vehicle that significantly impacted its safety | 1 |
| XXXX XXXX never offered me an opportunity to refinance | 1 |
| against Respondent | 1 |
| their response and my feedback : CLAIM : When I was younger | 1 |
| forevermore barring NATIONAL CREDIT MANAGEMENT from bringing any and all claims | 1 |
| and to allow me to fully understand the basis of your claim | 1 |
| 12 CFR 1006.34 ( c ) ( 4 ) ( i ) | 1 |
| forevermore barring ENHANCED RECOVERY COMPANY from bringing any and all claims | 1 |
| forevermore barring Right Path Serving or other brand names from bringing any and all claims | 1 |
| I had taken advances in amounts up to {$650.00} | 1 |
| I timely submitted a written dispute letter requesting validation under the FDCPA. In response | 1 |
| I was induced into entering what was represented as a lawful and properly disclosed financing arrangement. Subsequent review indicates that the transaction was tainted by material misrepresentation | 1 |
| I requested a 2-month deferral of payments from American Express. The American Express representative stated that there was only an option to defer for one year. This is documented on the American Express website at : https : //www.americanexpress.comXXXX XXXXXXXX % XXXX % XXXX & XXXX & XXXX American Express Financial Relief Program Terms Program Overview Eligible Card Members may request to enroll in either the short-term payment plan or the long-term payment plan of the American Express XXXX XXXX XXXX ( the Program ) by [ calling XXXX ]. The short-term payment plan can provide relief benefits for 12 months following enrollment and the long-term payment plan can provide relief benefits for 36 or 60 months following enrollment. Eligibility for the 36 or 60 month long-term payment plans will be based | 1 |
| the consumer shall be furnished a written itemized statement in clear terms and easily understood language which shall show the following : the transaction date | 1 |
| and because multiple MLA requests were filed with accurate service documentation | 1 |
| XXXX XXXX XXXX | 1 |
| as well as the account number used by that creditor | 1 |
| tXX/XX/XXXX | 1 |
| written | 1 |
| I was informed of an alleged remaining balance. However | 1 |
| I am writing in response to your recent communication regarding an alleged debt referenced in your recent communication associated with Account Number XXXX and a claimed balance of {$340.00} allegedly owed to PECO. Under the Fair Debt Collection Practices Act ( FDCPA ) | 1 |
| prior to move-out | 1 |
| including all original contracts | 1 |
| Rent Recovery Solutions must provide the following : The complete chain of assignment | 1 |
| I was not provided any final account statement | 1 |
| services | 1 |
Top States
| State | Complaints |
|---|---|
| payments | 4 |
| levies | 4 |
| and any other charges. | 4 |
| and charges. | 3 |
| and interest A full chain of assignment proving lawful transfer from the original creditor to your agency Documentation confirming that this account is not past the statute of limitations under Illinois law Proof of XXXX companys license to collect debts in Illinois | 2 |
| interest ) ; Copies of all documents reflecting an agreement to pay the alleged debt ; Copies of all invoices | 2 |
| and interest applied to the original amount. | 2 |
| and costs. Additionally | 1 |
| etc.,,Mr. Cooper Group Inc.,NC,27265,,Consent provided,Web,2023-06-16,Closed with explanation,Yes,N/A,7128431 | 1 |
| or other related costs. | 1 |
| repossession costs | 1 |
| or other charges are expressly authorized by the agreement creating the debt or are permitted by law. | 1 |
| warranty | 1 |
| and interest A full chain of assignment proving lawful transfer from the original creditor to your agency Documentation confirming that this account is not past the statute of limitations under Illinois law Proof of your companys license to collect debts in Illinois | 1 |
| and charges The date of default and date of last payment | 1 |
| or other charges added ; 5. Your debt collector license number and the issuing state authority. | 1 |
| and payment reporting comply with federal consumer-lending standards.,,SANTANDER HOLDINGS USA | 1 |
| and interest A full chain of assignment or transfer proving legal ownership of the account from the original creditor to your company Documentation verifying this debt is not past the statute of limitations in Illinois Proof you are licensed and legally authorized XXXX collect debts in the State of Illinois The name | 1 |
| expenses | 1 |
| and balance increase. Their delay directly contributed to the inflated deficiency they now claim. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| orders | 4 |
| which mandates a 15-day period for debt validation | 4 |
| 15 U.S.C. 1681 | 3 |
| bearing my verifiable consent ; XXXX. A complete | 3 |
| within 15 days | 3 |
| so I needed to make 3 pmts to be current | 2 |
| fees | 2 |
| consumer loan | 2 |
| and other charges : Provide a breakdown of how the total amount you are claiming was calculated | 2 |
| leading to the data breach. In response | 1 |
| and despite this | 1 |
| repossession activity | 1 |
| Sunday | 1 |
| bill of sale | 1 |
| the name of the original creditor | 1 |
| and the ongoing issues with misapplied or inaccurately reported payments raises serious concerns about whether this loan is being serviced in a fair | 1 |
| XXXX XXXX. XXXX | 1 |
| the name of the creditor to whom the debt was owed on the itemization date. Official interpretation of Paragraph 34 ( c ) ( 2 ) ( iii ). Show ( iv ) The account number | 1 |
| Federal and State Consumer Complaints | 1 |
| affordability and value. These issues made it difficult to continue paying such a high payment. We communicated with Navy Federal multiple times between 612 months telling them of our intent to surrender the vehicle due to these documented issues. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About fees
fees has accumulated 57 consumer complaints in the CFPB public database, with filings active across 43 U.S. states. Of those submissions, 51 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( b , and the most recent logged activity is resume tha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, fees reports a 0% timely-response rate and has closed 1.8% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "15 U.S.C. 1692g", and the single most common underlying issue is "orders".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does fees have?
fees has received 57 consumer complaints filed with the Consumer Financial Protection Bureau.
Does fees respond to complaints on time?
fees has a 0% timely response rate to CFPB complaints.
What is the most common complaint about fees?
The most common issue reported against fees is "orders" in the "15 U.S.C. 1692g" product category.
Read our methodology — how this data is sourced, computed, and verified.
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